Betvisha Privacy Policy — your information is completely secure

Betvisha only collects information that is necessary to provide its services. No unnecessary data is ever requested.

Betvisha does not collect any information beyond what is listed above. Your bank password or mobile banking PIN will never be requested.

Betvisha uses your data only for defined purposes. No additional or unnecessary use is made.

• For account creation and management.
• For processing deposits, withdrawals, and transactions.
• For sending important security notices and account updates.
• To detect and prevent fraud and unauthorized access.
• To improve service quality and measure user experience.
• To ensure compliance with responsible betting policies.
• To comply with legal obligations (such as anti-money laundering requirements).

Your data is stored on secure servers. betvisha retains it only for as long as necessary to provide the service.

• All personal data is retained for as long as the account remains active.
• Even after account closure, transaction records may be retained for up to 5 years for legal compliance purposes.
• Data is stored on servers in Bangladesh or in approved alternative locations.
• Both physical and digital security are ensured at the server level.

Betvisha does not generally share your personal information with anyone. However, limited sharing may occur in specific circumstances:

• Payment Processors: Only the information necessary to complete transactions is shared with Mobile Pay, Nagad, or Rocket.
• Law Enforcement Agencies: Information may be shared with government authorities if required by a court order or legal obligation.
• Identity Verification Service: Approved verification services may be used to confirm identity during the KYC process.

Outside of the three cases above, betvisha does not share your information with any individual or organisation. Sharing data with advertisers or marketing agencies is strictly prohibited.

Betvisha uses cookies on its website. Cookies are small data files stored in your browser that help improve the quality of our services.

• Essential Cookies: Required for login and account security — these cannot be disabled.
• Performance Cookies: To monitor site speed and performance.
• Preference Cookies: To remember your language preferences and settings.

You can clear or manage cookies at any time through your browser settings. However, disabling certain cookies may affect the functionality of some site features.

You have certain important rights regarding your personal data on betvisha. These rights are available to you completely free of charge.

• Right to Access: You can request to know what information betvisha holds about you.
• Right to Rectification: You may request corrections to any inaccurate or outdated information.
• Right to Erasure: Under certain circumstances, you may request that your data be deleted.
• Right to Withdraw Consent: You can opt out of marketing emails or notifications at any time.
• Right to Lodge a Complaint: You may file a complaint regarding any data protection breach.

Betvisha uses state-of-the-art technology to protect your data. Our security team is active 24 hours a day.

• 256-bit SSL/TLS encryption protects all data transfers.
• Two-Factor Authentication (2FA) adds an extra layer of security to your account.
• Automatic alerts are sent for any suspicious login attempts or account activity.
• Regular security audits are conducted.
• Payment details are stored in a separate encrypted vault.

Please note, however, that no online system is 100% secure. Keep your password strong and never share it with anyone.

Betvisha strictly prohibits users under the age of 18. We never knowingly collect personal information from minors.

• Age is verified at the time of registration.
• Any account found to belong to a minor is suspended immediately.
• All data associated with that account is permanently deleted.

Betvisha may update this Privacy Policy as needed. Any changes will be reflected on this page, and the "Last Updated" date will be revised accordingly.

• You will be notified by email of any significant changes.
• You will be notified at least 7 days before any changes take effect.
• If you do not agree to the updated policy, you will have the option to close your account.

Contact us for any questions, concerns, or complaints related to the Privacy Policy.

• Email: support@betvisha.biz
• Live Chat: Available after logging in to the platform.
• Help Center: Help Center page for a detailed guide.

All privacy-related complaints are acknowledged within 48 hours and resolved within 15 business days.